Q: Can I return my Psalm 23 Jewelry if I’m not satisfied?
A: Absolutely. Our 100% Satisfaction Guarantee is our way of assuring you of your complete satisfaction with every item you purchase. If you are not satisfied, your money will be cheerfully refunded within the first 90 days of initial purchase. Every effort is made to produce items as shown; however, Laura K Designs, Inc. reserves the right to substitute any pieces of a product, subject to availability. Follow the instructions on our Returns page and obtain an authorization number by emailing us to arrange your return. Laura K Designs will refund the full purchase price, minus shipping and handling costs.
Q: Do you repair or restring my Psalm 23 Jewelry pieces?
A: Over time, due to the nature of our jewelry being exposed and worn frequently this sometimes may occur. If your jewelry has any possible defects within the first 30 days we will cheerfully repair or restring it at our cost. After this time we will repair and restring your Psalm 23 Jewelry for $34.99 which includes the cost to return shipping back to you. If you've placed a personal note inside your prayer box, please retain it. Laura K Designs is not responsible for lost notes. Follow the instructions on our Returns page and obtain an authorization number by emailing us with your request. Please include your check or money order for $34.99
Q: May I copy your Psalm 23 Bracelet design or name my jewelry the same?
A: No, The Psalm 23 Bracelet and Psalm 23 Jewelry collection are copyrighted item and may not be copied in any form. The Psalm 23 Bracelet, Psalm 23 Jewelry and Laura K Designs are trademarks of Laura K Designs, Inc. All designs are copyrighted by Laura K Designs, Inc. There may be slight variations in the materials used for each bracelet or inspirational jewelry piece.
Q: Will my sterling silver Psalm 23 Jewelry tarnish?
A: Yes, all Sterling Silver tarnishes over time. To keep tarnish to a minimum it is advised that you store your jewelry pieces when not wearing them. Keeping your sterling silver in the open air and humidity for extended periods of time can cause it to tarnish quickly. Tarnish first appears as a golden hue on your sterling silver then quickly turns to black. This is a normal process that is caused by oxidization and moisture from air and believe it or not sunshine. To clean sterling silver jewelry with little effort we recommend using the Sunshine Polishing Cloth. Then just polish it up with a soft cotton cloth, an old cotton t-shirt works well.
Q: Does your company make any other products?
A: Currently, Laura K Designs has created a variety of Psalm 23 Jewelry by popular demand and all of our designs are focused on this powerful and most beloved Bible verse. However, we periodically will be adding additional styles. Be sure to join our email newsletter list to be notified of new designs and product releases.
Q: When should I expect to receive my package?
A: We strive to ship out all items within 2 to 3 business days from the date of your order. Items ordered at the same time are not necessarily shipped in the same package. Sales tax is added (8.25%) for orders shipped to California. Generally, you may expect to receive your order within 5 to 7 business days after we've shipped it. UPS Next Day Air, 2nd Day Air, 3 Day Select and any expedited or rush delivery must be placed by noon PST to insure proper delivery.
If an item is temporarily out of stock, or if you have a special or custom order, we will let you know via email when you can expect to receive it.
Q: Is my credit card secure on your website, and what payment methods do you accept?
A: We accept Visa, MasterCard & American Express. Your order is processed via Secure Socket Layer (SSL) -- a standard for online orders processed via a secure gateway. This means that your personal data is secure and cannot be viewed by a third party during transfer. The Secure Socket Layer pages do not begin until the actual ordering pages.
We do not provide, disseminate or sell your information to any outside company.
Q: What method do you use to ship?
Domestic/US. Shipping
All items are shipped either UPS Ground or USPS Priority Mail, unless otherwise requested. Requests for UPS Next Day Air will be billed with an additional cost depending on UPS Service Rates. UPS Next Day Air, 2nd Day Air, 3 Day Select and any rush delivery must be placed by noon PST to insure proper delivery schedules.
International Shipping
Shipping & Handling DO NOT INCLUDE IMPORT DUTY OR CUSTOMS TAXES.
These charges are the customer’s responsibility at the time of delivery.
All packages are marked as merchandise - NO EXCEPTIONS.
PACKAGES REFUSED AT THE TIME OF DELIVERY WILL NOT BE REFUNDED